The Relationship of Artificial Intelligence Opportunity Perception and Employee Workplace Well-Being: A Moderated Mediation Model

Abstract

Several previous studies have revealed a positive relationship between artificial intelligence (AI) technology development and employees’ employment, income, and job performance. If individuals can seize the opportunity to master the knowledge and skills relevant to the implementation of AI, they could make career progress and improve their workplace well-being (WWB). Based on the transactional theory of stress and resource conservation theory, we constructed a moderated mediation model to explore the relationship between AI opportunity perception and employees’ WWB and examine the mediating factor of informal learning in the workplace (ILW), as well as the moderating factor of unemployment risk perception (URP). Through a survey of 268 employees, our results showed the following: (1) AI opportunity perception was significantly positively correlated with employees’ WWB; (2) ILW played a mediating role in the positive relationship between AI opportunity perception and employees’ WWB; and (3) URP negatively moderated the mediating relationship of ILW between AI opportunity perception and employees’ WWB. Our research results have a guiding significance for enterprises seeking to promote WWB during AI application.