Analyzing Barriers to Internet of Things (IoT) Adoption in Humanitarian Logistics: An ISM–DEMATEL Approach

Abstract

Background: Effective humanitarian logistics (HL) is essential in disaster response. The “Internet of Things” (IoT) holds potential to enhance the efficiency and efficacy of HL, yet adoption is slowed by numerous barriers. Methods: This study employs interpretive structural modeling (ISM) and decision-making trial and evaluation laboratory (DEMATEL) to explore and classify barriers to IoT integration in HL. Results: A total of 12 barriers were identified, classified, and ranked according to their driving power and dependence. Key barriers include lack of standardization, organizational resistance, data quality issues, and legal challenges. Conclusions: Overcoming these barriers could significantly improve relief operations, reduce errors, and enhance decision-making processes in HL. This investigation is the first of its kind into IoT barriers in HL, laying the groundwork for further research and providing valuable insights for HL managers.