Qualidade da informação em duas empresas que utilizam Data Warehouse na perspectiva do consumidor de informação - Um estudo de caso

Abstract

Nowadays people are surrounded by a great deal of data that sometimes are redundant and not accurate. This data needs to be efficiently managed to be transformed into significant information for decision support. An enterprise can be more competitive if can obtain good quality information and can process this information quickly and securely. The use of a Data Warehouse tool enables the transformation of raw data into analytical information, but it requires data quality management. This article's main goal is to analyze perceived Information Quality (IQ) by Information Consumers in enterprises that use Data Warehouse. This analysis will be made using IQ dimensions and categories. A conceptual revision and interviews with users from two enterprises were made to reach the proposed objective. Users were divided into two categories. Aspects of IQ in these enterprises are presented.