Effective collaborative documentation system for ISO 9000

Abstract

Companies that work according to ISO 9000 standards have to maintain a set of documents describing the quality system that include policies, procedures and instructions to assure the final product’s conformance with ISO 9001 requirements, the aim of this research is to develop and design the QMSISO system by referring to clause 4 Quality management system of ISO 9001-2008, ISO TR 10013-2001, and ISO/TC 176/SC 2/N 525R2 Guidance on the documentation requirements of ISO 9001-2008 to effectively implement the ISO 9000 in a real environment, the QMSISO overall effectiveness assessment results found to reach an effectiveness ratio is 76.5 %, The documentation process improvement achieved through reducing the time required to finding a particular document is 97 %, the percentage of improvement in procedure document approval time to reach 89 % and the paper consuming improvement percentage is 100 %.The results showed the feasibility of using QMSISO by companies to get certified to ISO 9001.