Uma proposta de gestão de projetos para uma universidade pública

Abstract

A successful company incorporates a stream of projects to deal with changes that are critical in both public and private companies. A survey by the Brazilian Tribunal de Contas da União (TCU) found through the Information Technology Governance Index (iGovTI) that 42% of public institutions do not adopt project management practices, boosting the failure of information technology projects. In the present study, using the Universidade Federal do Cariri as a field of study, a simplified project management process was modeled and formally implemented, along with practices and tools for support. In order to allow a greater follow-up of the academic community, a panel was created to monitor the projects. The adoption of the practices resulted in a significant increase in the level of project management of iGovTI, enabling the community to follow up on IT projects, and customer satisfaction involved with process and project results.