Abstract
Users need know nothing of the internals of distributed applications that are performing well. However, when performance flags or fails, a depiction of system behavior from the user's point of view can be invaluable. We describe a robust architecture and a suite of presentation and visualization tools that give users a clearer view of what is going on.
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Dourish, P., Swinehart, D. C., & Theimer, M. (2000). The doctor is in: Helping end users understand the health of distributed systems. In Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) (Vol. 1960, pp. 157–168). Springer Verlag. https://doi.org/10.1007/3-540-44460-2_14
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