Stakeholder Management on Construction Projects: A Key Indicator for Project Success

Abstract

The need for mega construction projects development for accelerated socioeconomic growth is long overdue for developing countries. Some studies have considered stakeholder management and sustainable construction concepts separately without exploring the simultaneous use for mega projects delivery. This paper reviews the two concepts and suggests a process for enhanced sustainable construction delivery. This study forms part of a broader Ph.D. study on "Development of sustainable stakeholder management framework for construction projects" aimed at improving stakeholder management process and project delivery. A qualitative research method approach was adopted. An extensive literature review on stakeholder management and sustainable construction was conducted using filtering method for four major journals from the institution database. Identified concepts were developed into a conceptual framework and validated using face to face semi-structured interviews involving ten key stakeholders. The findings are that stakeholder management and sustainability concepts are yet to embrace. This paper suggests a seven-step approach for project managers. (1) Embracing stakeholder management and sustainability concepts, (2) identify stakeholder approach and sustainable principle to adopt, (3) identify and classify project stakeholders, (4) engage stakeholders, (5) analyze stakeholders, (6) manage stakeholders and sustainable principle, (7) monitor and support process.