Abstract
Currently, Industry 4.0 is considered as the essential improvement of business processes that could improve the lean management along with high organizational support and effective supply chain practices. Thus, the aim linked with the current article is to examine the role of Industry 4.0 in the business processes and its impact on lean management. The purpose also includes the investigation of mediation impact of supply chain operations reference model (SCORM) among the nexus of the role of Industry 4.0 in business process and lean management along with the examination of moderating role of organizational support among the nexus of SCORM and lean management. The researchers and questionnaires have selected the quantitative method of data collection have been used to gather the data from the respondents, while smart-PLS has been executed for analysis purpose. The results revealed that positive association had been found among the nexus of the role of Industry 4.0 in the business processes and lean management. The results also exposed that SCORM is positively mediating among the nexus of the role of Industry 4.0 in the business processes and lean management while organizational support positive moderated among the nexus of SCORM and lean management. These findings provided the guidelines to the policymakers that they should enhance their focus on the implementation of Industry 4.0 in the organization that could lead the organization towards success.
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CITATION STYLE
Tiep, N. C., Oanh, T. T. K., Thuan, T. D., Tien, D. V., & Ha, T. V. (2020). Industry 4.0, lean management and organizational support: A case of supply chain operations. Polish Journal of Management Studies, 22(1), 583–594. https://doi.org/10.17512/pjms.2020.22.1.37
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