A Model of Knowledge Management Culture Change

Abstract

A dynamicmodel shaping a process of knowledge management (KM) culture change issuggested. It is aimed at providing effective KM of employees for obtainingdesired results in an organization. The essential requirements for obtaining KMculture change are determined. The proposed model realizes these requirements.Dynamics of the model are expressed by a change of its parameters. It isadjusted to the dynamic process of KM culture change. Building the modelincludes elaboration and integration of interconnected components. The “Result”is a central component of the model. This component determines a desiredorganizational goal and possible directions of its attainment. The “Confront”component engenders constructive confrontation in an organization. For thisreason, the employees are prompted toward KM culture change with the purpose ofattaining the desired result. The “Assess” component realizes complexassessments of employee proposals by management and peers. The proposals aredirected towards attaining the desired result in an organization. The “Reward”component sets the order of assigning rewards to employees based on the assessmentsof their proposals.