Applying process mining in SOA environments

Abstract

Process mining is an emerging analysis technique, which extracts process knowledge from data and provides various benefits to organizations. In Service Oriented Computing environment, different services collaborate with others to carry out the operations and therefore overall picture of operations and execution is not clear. Process mining extracts the information from log files of systems, as recorded during executions, and depicts the reality. In order to apply process mining, extraction of process trace data from log files is a pre-requisite step. A case study demonstrates the practical applicability of our proposed framework for extraction of the process trace data from application systems and integration portals. © 2010 Springer-Verlag.