AMCIS 2006 Panel Summary: Towards the Service Oriented Enterprise Vision: Bridging Industry and Academics

Abstract

The complexities and costs of current information architectures, infrastructures, and distributed data and software have provided impetus to emerging conceptualizations of the Service Oriented Enterprise {(SOE).} The foundations for {SOE} can be found in current applications of service oriented architecture {(SOA),} service oriented infrastructure {(SOI),} business process and workflow, computing resource virtualization, business semantics, service level agreements, increasing standardization, and other areas of applied research. This article reports on a panel held at the 2006 Americas Conference on Information Systems {(AMCIS)} in Acapulco, Mexico, regarding the impacts of {SOE} tenets on the {IS} field. Two organizations that are at the leading edge of the {SOE} continuum {[American} Express and Intel] in terms of vision and experiences were represented by Margaret Mitchell and George Brown. In addition, {MIS} academics were represented on the panel by the authors, researchers from Arizona State University. Both industry and academics brought unique perspectives. American Express' {SOE} approach addresses organizational structure and business intelligence project workflow issues. The company hosts one of the largest {IT} infrastructures capable of handling untold numbers of transactions each second. Intel's {SOE} approach addresses the orchestration of services and workflows in the cross-architecture environments characterizing the modern extended global enterprise. Intel is playing a lead role in establishing the {OASIS} (the Organization for the Advancement of Structured Information Standards) {SOA} Reference Model (called {'ebSOA').}