Family Business Organizational Culture and Its Implications for Human Resources Success in the Legendary Milk Café Karangdoro Semarang

Abstract

This study focuses on family organizational culture and its implications for the succession of human resources in the legendary milk cafe Karangdoro Semarang. This research is motivated by quite a number of failures experienced by businesses to family companies in Indonesia. Many of these failures can be a reflection of poor resource management in family companies. According to Schein, individual performance in organizations cannot be understood without taking into account organizational culture, because organizations determine the degree of organizational effectiveness. From this statement, understanding the organizational culture of family companies is very important, because there are many examples of how difficult it is for a family business or company in Indonesia to maintain its survival from generation to generation. Human resources are an important aspect of business, especially in a family business. The data in this study were obtained through in-depth interviews with several owners and visitors of the milk café Karangdoro Semarang. From this research, it can be seen that the milk cafe Karangdoro Semarang has a culture in which all employees and managers are members of their own family that has been running for up to 4 generations.