Transformational leadership's impact on organisational citizenship: mediating roles of organisational learning and affective commitment

Abstract

The purpose of the research is to understand the serial mediation effect of organisational learning culture (OLC) and affective commitment (AC) on the relationship between transformational leadership (TL) and organisational citizenship behaviour (OCB). The research was conducted among the 443 employees in the selected IT companies. The snowball sampling technique was adopted to collect the responses from the target population. Our study’s outcome indicates that OLC and AC individually and serially mediate the relationship between TL and OCB. However, in both cases, it is only partial mediation. TL has a significant direct positive effect on OCB and a significant indirect impact on OCB through OLC and AC. Enhancing OCB can be achieved by managers through the cultivation of TL. This positive effect can be reinforced by emphasising organisational learning and increasing AC.