Professional identity and professional services staff: understanding and impact

Abstract

This article explores the findings from my professional doctorate that focused on professional services staff in a university in the North West of England and their perceptions of identity. With little literature surrounding the identity of professional services staff, this paper asks if professional services staff relationships with academic staff impact their professional identity and how they perceive their identity at work. It concludes with a view that professional identity is not a well-known concept amongst the interviewees but interactions with academic staff, job roles and recognition of their work are important in how they view themselves and their identity.