COVID-19 Tracking Applications Acceptance among General Populace: An Overview in Malaysia

Abstract

The COVID-19 pandemic forced governments to implement strategies for contact tracing due to the disease’s ease of spread. The Malaysian government has sought to develop and implement a digital contact-tracking application to make it easier and faster to detect the spread; the system has become an integral part of the exit strategy from mandated lockdowns. These applications keep track of the user’s proximity with others who are in the system to inform them early on if they are at a risk of infection. The effectiveness of these applications depends on the willingness of users to install and allow the application to track their location at all times. Therefore, this research aims to identify the factors that would stimulate or slow down the adoption of contact-tracing apps.