Service Quality of a Public University in Saudi Arabia

  • Kassim N
  • Bogari N
  • Zain M
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Abstract

This study investigated the discrepancy between students' service expectations and their perceptions of the service performance in a college of business in one of the public …

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APA

Kassim, N., Bogari, N., & Zain, M. (2013). Service Quality of a Public University in Saudi Arabia. Journal of E-Learning and Higher Education, 1–18. https://doi.org/10.5171/2013.954273

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