A participatory perspective on cross-cultural design

Abstract

Designers face a number of challenges in terms of how to design interactive systems with indigenous groups. Every layer of development faces obstacles from designing localized interfaces to facilitating prototype evaluations in the wild. This article argues for the importance of continuous user involvement and participatory design. This is highlighted through explaining ongoing research in the creation of a 3D visualization knowledge management system to support preservation of indigenous knowledge (IK) in Africa. Through the sharing of experiences from the field I underpin the importance of acknowledging users' expertise and knowledge about the design context. Through presentation of a selection of these challenges in localizing systems development I wish to raise awareness of an required sensitivity to cultural differences in IT. © 2014 IFIP International Federation for Information Processing.