Consumer behavior in the disposition of disliked gifts

Abstract

Giving and receiving gifts have been investigated in many fields of study, including consumer behavior. This study analyzes the behavior of a sample of 958 adults from Ecuador (a Latin American country), focusing on the disposition of gifts that recipients do not like. At the descriptive level, the most common disposition method of these gifts is storage. At the multivariate level, age, gender, income, and collectivism of receiver; the gift impact on the giver-receiver relationship; the time elapsed since the receiving of the gift; the estimated price of the gift and whether the gift was used or not predict the disposition method of the disliked gift. These results and their implications are discussed.