SPIRITUAL INTELLIGENCE: A MEDIATING FACTOR IN REDUCING BURNOUT AMONGST MANAGERS

Abstract

Human beings are the only beings in this universe that question the very basic existence of something by asking the “Why” question. An intelligence that allows an individual to find answers to these very basic questions of meaning and existence has to move beyond the realm of body and mind into the realm of consciousness and connection to the ultimate reality. This connection is possible only through the individual manifestation of this reality- the inner Self or Spirit. Such intelligence has been named as Spiritual Intelligence. Research studies have proven that managers working in people-professions that involve interaction and interface with people on an on-going basis are more prone to burnout as constant emotional demands made by the clients or team members can tire people out emotionally and mentally. As these managers are required to present a very amicable and present personality irrespective of their actual mental or emotional state, they gradually get exhausted. This paper deliberates upon this very important but usually neglected side of the contemporary managers.