Analysis of the load on the taxi system in a medium-sized city

Abstract

In this research, the carriage of taxi drivers is considered by means of the queue theory. The study of the taxi system found out that the number of servers was too large. This results in low efficiency of taxi cars. The purpose of this study is to analyse the workload of the working servers in terms of their number within one day. An application was created in Matlab environment, which solves the problem and allows to evaluate the effect of this solution. The result of this research recognizes the need for reducing the number of working taxi vehicles by half or keeping their number but reducing their load factor variation between 11% and 19%.