The Role of Emotional Intelligence on Workforce Agility in the Workplace

Abstract

This study is investigating the relationship between emotional intelligence and agility of the workforce in order to determine how indicators of emotional intelligence facilitate the agility at the individual level. Statistical Population of this study includes managers, supervisors and staffs of food companies and the simple random sampling method is used. Data has been analyzed by using hierarchical regression statistical methods and comparing average. The survey results have showed that emotional intelligence factors have an impact on workforce agility. The results also have revealed that factors which are related to interpersonal competence (Self-awareness, self-control and self-motivation) have more effects on the agility than factors which are related to social competence (empathy and relation management) and have a greater role in workforce agility changes. Use of the results of this survey in the selection and training of human resources help to create appropriate environment for changing management and organizations movement to agility. [PUBLICATION ABSTRACT]