HOW DOES ABUSIVE LEADERSHIP CONTAMINATE PERFORMANCE AND CULTURE? AN EMPIRICAL ANALYSIS

Abstract

The study focuses on the critical aspect which is evaluation of how much of an impact does the abusive leadership have on the employees' performance when the hospital culture promotes it, overlooks it, or embraces it. The target sample of 350 was performing multi functions including doctors, nurses, paramedics, and medical staff. For the antecedent of Abusive Leadership, data was collected from 35 hospital supervisors. The study observed nonphysical abuse such as verbal mistreatment, mockery, insulting behavior, emails, and messages. The results show a significant impact of leadership on employee performance and stress that was caused by leadership's negative behavior; organizational culture also was causing stress toward the employees' performance.