Accountable Artificial Intelligence: Holding Algorithms to Account

Abstract

Artificial intelligence (AI) algorithms govern in subtle yet fundamental ways the way we live and are transforming our societies. The promise of efficient, low-cost, or “neutral” solutions harnessing the potential of big data has led public bodies to adopt algorithmic systems in the provision of public services. As AI algorithms have permeated high-stakes aspects of our public existence—from hiring and education decisions to the governmental use of enforcement powers (policing) or liberty-restricting decisions (bail and sentencing)—this necessarily raises important accountability questions: What accountability challenges do AI algorithmic systems bring with them, and how can we safeguard accountability in algorithmic decision-making? Drawing on a decidedly public administration perspective, and given the current challenges that have thus far become manifest in the field, we critically reflect on and map out in a conceptually guided manner the implications of these systems, and the limitations they pose, for public accountability.