Human Talent Management in Higher Education Institutions: Facing Challenges and Taking Advantage of Opportunities in the 4.0 Era

Abstract

The article identifies the challenges faced by human talent management in higher education due to the adoption of Industry 4.0 technologies. It outlines the main strategies these areas should implement to address the institutions’ needs adequately. A qualitative methodology was used, which included a literary component based on analyzing documents published in scientific databases. This comprehensive approach enabled the identification of various characteristics that human talent in educational institutions should possess, defining the four most recurrent to be managed. Additionally, a field exploration was conducted through semi-structured interviews with Human Talent Management experts from the Educational Sector. This allowed us to propose a set of transformation strategies that are not only theoretical but also practical and actionable, to be implemented in these areas and provide solutions to the challenges of Industry 4.0. Using Atlas.ti, the findings obtained from the interviews confirm the theoretical elements identified in the documentary analysis. This analysis identified the primary challenges in ethics of care and good living, collaborative team management, technological and digital skills, and data science. Finally, the strategies to be applied were defined based on the recommendations provided by the experts.