Employee Factors influencing Performance in the 21st Century Organizations

Abstract

Although organizations are started for the purpose of achieving some set targets, their achievement has been one of the major challenges facing 21st-century organizations. The result has been the collapse or liquidation of some of these organizations leaving employees jobless. Other than external environmental factors, employee factors are determinants of the extent to which an organization is likely to succeed in their specific mandate. The aim of this desktop research study was therefore to explore how employee factors influence the performance of 21st century organizations. In this regard, the study endeavored to establish how employee behaviors, employee decision-making, employee perceptions, employee motivation, and employee emotional responses contribute to organizational performance. The study employed an exploratory research design while data was collected through review of the existing literature from the global, continental, and local perspectives. The results indicated that, indeed all the five employee factors have a positive and significant influence on the performance of 21st century organizations. It can, therefore, be concluded that employees play a critical role in helping organizations achieve their set objectives and, therefore, the need for employees’ matters to be given priority by their organizational leaders.