PERSPECTIVES OF CHATBOT TECHNOLOGIES AND THEIR APPLICATION TO LANGUAGE ASSESSMENT INTERVIEWS

Abstract

A chatbot can be considered as a question-answer system based on the knowledge that a series of experts have provided previously. Chatbots are artificial agents designed to engage in text conversations (chat-like) with human interlocutors. They are programs that attempt to emulate human conversation using Artificial Intelligence. The scientific literature on the subject reflects a growing interest today in fields such as medicine, teaching and business. This article explores the medical uses of these new technologies, their composition, and then analyses their applicability to the improvement of the process of interviews on language evaluation. This type of technology could establish a constant communication with the patient and his relatives, adapting itself to their sociolinguistic and cultural characteristics, fostering their participation and collaboration. The perspectives of applicability are promising.