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The realities of software technology payoffs

Communications of the ACM (1999) 42(2) 74-79
DOI: 10.1145/293411.293481
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Abstract

Too few studies, and the benefits don't match the claims.

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APA

Glass, R. L. (1999). The realities of software technology payoffs. Communications of the ACM, 42(2), 74–79. https://doi.org/10.1145/293411.293481

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