Journal ArticleOPEN ACCESS

Determinant Factors of Customers Loyalty in Hotels in Bandung City

  • Tarigan M
  • Wulandari A
  • Triyuningsih R
  • et al.
PSIKODIMENSIA (2019) 18(2) 178
DOI: 10.24167/psidim.v18i2.2003
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Abstract

… Keywords: customer engagement, thinking styles, switching barriers, trust, customer satisfaction … Penelitian yang menemukan bahwa service quality berpengaruh terhadap customer engagement dilakukan oleh Puriwat dan Tripopsakul (2014) …

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APA

Tarigan, M., Wulandari, A., Triyuningsih, R., Baroqah, B. D., & Merdianingsih, B. (2019). Determinant Factors of Customers Loyalty in Hotels in Bandung City. PSIKODIMENSIA, 18(2), 178. https://doi.org/10.24167/psidim.v18i2.2003

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