Effects of providing pre-test information and preparation materials on applicant reactions to selection procedures

Abstract

This study examined the effects of providing applicants with pre-test information and preparation (PTIP) materials on pass rates and reactions to the selection process. Applicants for chemical process operator positions that had (n=38) and had not (n=57) received PTIP materials before completing a test battery were surveyed after they had received notice of the outcome of the testing. Providing the PTIP materials did not influence overall pass rates or applicant reactions. However, results indicated that testing outcome (pass vs fail) had a strong influence on applicant reactions to the testing process. Among those that did not pass the testing hurdle, providing PTIP materials markedly improved perceptions of fairness and satisfaction with the testing process. These findings show that the use of PTIP materials reduces negative applicant reactions experienced by individuals that do not pass employment tests. © 2008 Blackwell Publishing Ltd.