The impact of social capital on the performance of family SMEs: the moderating role of family involvement in management and conflicts between family members

Abstract

This research aims to better understand the role of social capital in determining the performance of the family firm. More specifically, it examines how internal and external social capital impacts economic and non-economic performance by taking into account the moderating role of family involvement in management and conflicts between family members. A quantitative study is conducted on a sample of 105 Tunisian family SMEs. The results show that internal and external social capital have a positive impact on performance. The results also highlight the moderating role of family involvement in management and conflicts between family members. Finally, the article presents several managerial implications and suggests some future avenues of research.