The influence of extrinsic work factors on job satisfaction among the workers in Misurata medical center, Misurata, Libya

Abstract

Background: Satisfaction of job among employees in health care is an important tool to measure the improvement of quality in healthcare services. Reduced satisfaction level may lead to increasing of turnover of staff and absence from the work, which has great impaction on the efficiency and effectiveness of services in healthcare. The aim of this study was to assess the influence of extrinsic work factors on job satisfaction among the employees in Misurata medical center. Methodology: A Cross-sectional study using a self-administrated questionnaire was conducted among 234 randomly selected workers at Misurata medical center in Libya. Results: Out of 260 distributed questionnaires, 234 of them were returned, which represents a response rate of 90%. A total of 234 workers comprising of 154 (65.8 %) were male and 80 (34.2%) were female workers. The findings indicate with exception of co-workers relationship, low proportions of job satisfaction varies from 23% to 52% were determined among the employee regarding the other extrinsic job factors. However, the job satisfaction was significantly influenced by the age, education level, and job category as well as work experience among the employee (p < 0.001). Moreover, the job satisfaction was not significantly affected by gender and marital status of employees (p > 0.001). Conclusion: majority of employees in Misuarat medical center tended to be unsatisfied with their job. Active interventions are required to improve the job satisfaction and receiving better quality of care.