Using DEMATEL to Select Key Performance Evaluation Indicators of Green Supply Chain Management

Abstract

This study aims to utilize the Decision-making Trial and Evaluation Laboratory (DEMATEL) approach to recognize the key performance evaluation indicators (PEIs) of green supply chain. Twenty indicators of performance evaluation with six dimensions were identified from literature review and interview with six experts come from two different groups which consists of practitioners and academic scholars respectively, each expert has drawn a directed graph between the twenty different performance indicators. By considering the interrelationships among these indicators, DEMATEL was applied to deal with the importance and causal relationships among the performance evaluation indicators of green supply chain management. Obtained results show that the top management commitment and support, green organizational culture, willingness towards investment, government support policy are four most significant PEIs for the success of GSCM. By identifying the structures and interrelationships, it can offer an insight for managers to understand cause-effort relationships and select the key PEIs which can be used to help them to improve GSCM performance.