La norma ISO 21001:2018 en el sistema de gestión de calidad de las instituciones educativas particulares

Abstract

In Ecuador, quality is a value-adding component in education, the same one which is legally constituted in the corpus of current educational regulations. To this end, the state has promulgated a set of policies that guide, instruct, and control the achievement of quality goals in the different educational services. This research work aims to identify the scope and benefits of the ISO 21001: 2018 standard in the Quality Management System of private educational institutions in Ecuador. The methodological route is designed from a qualitative, non-experimental level, complemented by analyzing authors' proposals and specialized documents recognized by the scientific community. In the theoretical order, this research work contributes significantly to developing other investigations and as a source for further academic works related to quality management and standardization in educational systems. The results show that the Ecuadorian educational system has specific standards for educational management, professional performance, learning, and infrastructure, like those within the ISO 21001: 2018 standard. However, from the dynamism of continuous improvement, these standards are not fully articulated as a management system, leaving the possibility of adopting and implementing the ISO 21001:2018 technical standard as the quality management model for private law educational institutions.