Drivers of the mobile-learning management system’s actual usage: Applying the utaut model

Abstract

Higher education institutions need to understand the factors that support students to use mobile-LMS for online learning. Therefore, this research aims to identify and analyze the factors that promote the actual use of the mobile-LMS by students that take online learning programs. The unit of analysis involved 500 students using such programs as the target sample, and they were filtered based on using the mobile-LMS for at least two semesters. This study used a quantitative approach with multivariate SEM-PLS analysis to answer the research hypothesis, and the factors examined employed the concept of the Unified Theory of Acceptance and Use of Technology (UTAUT). Subsequently, it was validated and confirmed that performance and effort expectancy, social influence, and facilitating conditions positively and significantly affect behavioral intention. Facilitating conditions and behavioral intention also positively and significantly influence the actual use of the mobile-LMS. Consequently, the UTAUT concept displays a motivating factor for students to continuously use the mobile-LMS in online learning.