Smart Home Devices: Promoting User Trust and Protecting User Data

Abstract

As smart technology is introduced into our homes, new dangers emerge that threaten our safety. New technology is usually subjected to much scrutiny, but smart home devices face even more because they are brought into the home environment, which is focused on safety and privacy. The potential for smart home technology to improve home life is hindered by the fact that potential users face difficulty in trusting and accepting smart home technology. This paper explores different types of trust that can be used to inform strategies, promote trust, reduce threats towards smart home technologies, and overcome challenges in designing these systems and different methods for designing a trustworthy and secure system. To begin designing a trustworthy product that establishes trust between users and smart home technology, manufacturers should use these findings to understand how human beings form trust with new technology.