Peran Trust Dalam Memediasi Antara Viral Marketing dan Celebrity Endorse Terhadap Purchase Decision Pada Produk Ms. Glow (Studi Kasus di Shopee JUSTMSGLOW)

Abstract

Research with the aim of knowing the role of Trust as mediating the influence of Viral marketing and Celebrity endorsers on purchase decisions on Ms. Glow products at the Shopee JUSTMSGLOW online store. The research method uses quantitative methods, the population of this study is all consumers of Ms. Glow products at Shopee JUSTMSGLOW with a total of 42,900 followers, a sample of 100 respondents with sampling techniques using purposive sampling, data collection using questionnaires. Data analysis using descriptive statistical analysis, classical assumption test and hypothesis testing with the help of SmartPLS data processing software. The results concluded that Trust is able to mediate the influence of Viral marketing and Celebrity endorsers on purchase decisions on Ms. Glow products at the Shopee JUSTMSGLOW online store.