Prevalence of Burnout and Its Detrimental Effects Among Workers

Abstract

When it comes to managing their workforce, one of the most difficult difficulties that organizations encounter is burnout among employees. This study sought to examine the level and factors contributing to burnout among employees in Johor state health department, Malaysia and to determine the association between burnout and sociodemographic. This was a cross-sectional study of 282 employees from Johor State health department. 22-item Maslach Burnout Inventory (MBI) was developed to measure emotional exhaustion, depersonalization, and personal accomplishment. The questionnaire elicited information regarding socio-demographic and work characteristics. Descriptive analysis was undertaken and parametric test was conducted to establish the relationship of burnout and sociodemographic. The data indicated on the MBI, majority of the respondents have moderate degree of emotional exhaustion (55.8%), High degree of depersonalization (55.8%) and low degree of personal accomplishment (62.2%). One way- ANOVA demonstrates there is association in emotional exhaustion between type of profession, depersonalization between type of profession and service period, and personal accomplishment between service period. (p value <0.01). The findings show that research design and techniques are sufficient for the upcoming prospective analyses of aetiology and effects of burnout and of the influence of workplace intervention.