Journal ArticleOPEN ACCESS

Total Quality Management in the Malaysian Automobile Industry

  • Osman '
  • Ali H
  • Rashid W
  • et al.
International Business Research (2009) 2(1)
DOI: 10.5539/ibr.v2n1p203
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Abstract

The research identities the perception towards TQM among the employees in small-medium industry in automobile sector.Also, it is done to determine the important factors towards TQM implementation as perceived by those employees.

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APA

Osman, ’Ismah, Ali, H., Rashid, W. E. W., & Jusoff, K. (2009). Total Quality Management in the Malaysian Automobile Industry. International Business Research, 2(1). https://doi.org/10.5539/ibr.v2n1p203

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