The Role of Digital Technologies in Promoting Smart City Governance

Abstract

This paper presents the analysis of the SmartGov project as a case of smart technologies application, such as expert-based Fuzzy Cognitive Maps, social media applications and open data, to promote citizen engagement and support decision-making. The objective of this paper is to analyze the role of digital technologies as inputs to achieve smart city governance. The main results are illustrated in a framework that combines the smart city governance elements in a real case description.