Proximity in coffee shop culture: exploring the potential of a common ground environment

Abstract

Introduction. Coffee shops have long provided a unique atmosphere that fosters social connection through informal information-sharing. They can provide common ground spaces that allow for civil discourse where individuals can share diverse perspectives. Physical proximity in a coffee shop culture can result in conceptual proximity that enables discussion of contentious matters. Method. Participant observer analysis of coffee shop engagements and semistructured interviews with patrons enabled examination of how proximity may afford opportunities for civil discourse even amid conflict in common-ground environments. Analysis. Data was coded inductively, line-by-line, to identify themes. The Bonnici and O’Connor proximity model provided a framework for determining how noise may be reduced in the communication channels to foster common ground environments, enabling free information-sharing and meaningful dialogue in a fractured society. Results. The themes of setting, community, information ground, social connection, and information commons emerged as significant contributors to the proximity patrons experienced within the space, revealing the role of proximity in strengthening weak social ties and deepening patrons’ sense of belonging. Conclusion. Coffee shop culture can provide a setting in which individuals can gather in various numbers and groupings to connect in unlikely and meaningful ways, thus enabling information flow that can break down conceptual barriers.