Analysis of the results of audits of quality management system-sales service of cars

Abstract

The Author analyses his over years experiences and results with audits in brand car ´s service and sale areas. He acted on behalf of TUV SUD Automotive GmbH Munich - Germany. He hits of audit ´s consecution in compliance with ISO 9001 and above standard requirement car ´s producers. He withal adverts to effects implementation the Quality management systems at these services.