Correlation Between Organizational Commitment and Employee Performance When Working from Home During the Covid-19 Pandemic

Abstract

The aim of this study was to examine the correlation between organizational commitment and performance in employees working from home in Surabaya. A quantitative descriptive approach was used. 151 participants were recruited through purposive sampling. All participants were employees with work domiciles in Surabaya who worked from home during the Covid-19 pandemic. Data were collected using questionnaires. The performance instrument was compiled based on the theory of Bernardin & Russel which consists of six aspects namely: (i) quality; (ii) quantity; (iii) timeliness; (iv) cost-effectiveness; (v) the need for supervision; and (vi) interpersonal impact. Meanwhile, the organizational commitment instrument was based on Mayer and Allen’s theory which consists of three aspects, namely: (i) affective; (ii) continuance; (iii) normative. Data were analyzed using Pearson Correlation. The results indicated that there was a significant positive relationship between organizational commitment and the performance of employees in Surabaya who worked from home during the Covid-19 pandemic. Keywords: organizational commitment; performance; employees; Covid-19