Impact of technology adoption on the financial services performance in Uzbekistan

Abstract

This study explores the impact of technology adoption on the performance of financial services in Uzbekistan, with a focus on digital payments, mobile banking, and the broader fintech ecosystem. By analyzing data from 2017 to 2024, the study employs econometric models, including ARMA and regression analysis, to assess how technological innovations, such as mobile payment platforms and online banking penetration, affect the financial sector's growth, efficiency, and consumer accessibility. The findings highlight a significant positive correlation between technology adoption and financial services performance, particularly in terms of increased consumer engagement and the expansion of digital payment channels. The study also discusses policy implications for promoting further technological advancements to improve financial inclusion and sectoral growth. Keywords: Financial Services, Fintech, Banking Sector, Microfinance and Electronic Payments.