Tracking technostress: A task interruption of data entry study

Abstract

The prevalence of information systems and the resulting increase in continuous notifications have blurred the lines of work and leisure, resulting in increased stress. These changes in the work environment have had detrimental effects on workers ability to sustain attention and remain productive. Despite academic interest in both IT-mediated interruptions and technostress, there has been little research on the juncture of both of these while also utilizing eye tracking. We propose an experimental design on a sampling of undergraduate students in order to study the relationship of IT-mediated interruptions on task performance and the moderating effect of technostress on this relationship. In addition to we will utilize eyetracking (pupillary dilation and gaze duration) to tie the level of IT-mediated interruptions to cognitive resources in low and high technostress individuals.