Construcción y validación de un instrumento para medir calidad de atención del programa auge cáncer cervicouterino

Abstract

Background: Quality of care evaluation, considering the opinion of the users, is one of the parameters to consider at the time of evaluating the services in health. Objectives: Because the absence of validated and reliable national questionnaires, this article describes the development and testing of a new questionnaire to measure quality of care in cervical cancer AUGE program. Method: The analysis was done in a group of 364 women. Exploratory factor analysis was used to validate the questionnaire and Cronbach alpha to measure reliability. Results: The final instrument named INCA-AUGE has 19 items with 5 domains: operation of AUGE program, relationship healthcare worker- patient, infrastructure and human resource, education on AUGE disease, and material resources. Conclusion: INCA-AUGE questionnaire will be a useful tool, assuring a validated and reliable measurement on the patients of AUGE program.