COMPETENCE REQUIREMENT DETERMINATION AND DEVELOPMENT IN SUPPLY CHAINS

Abstract

While production of products became more focused, activities at other location in supply chains are getting to be more complex, diverse. It means that work requires more competencies than before. This paper focuses on two issues of human resources: (1) Individual competence requirements in supply chains. There are more sources for identification competence need: determination from tasks, asking employers, national regulation of professional exams (learning outcome requirements), existing job descriptions. Authors give examples for all. Results show that general competencies have greater importance than it was expected. (2) Case studies available for training purposes in order to develop competencies. They present the related results of three EU projects. During NOVALOG project they redefined jobs, indentified competencies, worked out innovative training case studies. ITS-IT project resulted case studies on operation intermodal terminals. The presently running CENTRAL project updates NOVALOG’s results and go further when works out concrete training modules. Findings also give an overall picture of the dominant activities and tasks on different hierarchical levels and areas of supply chains in Hungary. Key words: case study, CENTRAL project, competencies, HR in logistics.