The Effect of Emotional Intelligence and Organizational Cynicism on Job Performance: The Role of Motivation as Mediator

Abstract

The present study aims to investigate the mediation effect of motivation on the relationship between emotional intelligence, organizational cynicism and job performance. The participants were civil servants currently working at government office in Medan city, North Sumatera, Indonesia. A Structural equation modeling (SEM) was used in order to test the hypotheses development. The research found that emotional intelligence positively and significantly affected motivation and job performance, while organizational cynicism was also found to have negative and significant effect on motivation and job performance. Motivation was also proven as determinant of job performance. However, motivation did not mediate the relationship between emotional intelligence, organizational cynicism and job performance. Importantly, results of this study have extended the literature of emotional intelligence and organizational cynicism in organizational settings.