Exploring the Impact of Emotional Intelligence on Employee Creativity: The Mediating Role of Spiritual Intelligence

Abstract

This study aimed to examine the mediating effect of spiritual intelligence (SI) on the relationship between emotional intelligence (EI) and employee creativity (EC) in a Malaysian statutory body organization. Quantitative methods were used in this study. Two hundred fifty questionnaires were distributed to employees. Of these, only 215 questionnaires were usable. Random sampling and partial least squares structural equation modeling (PLS-SEM) techniques were used in data analysis. The results of the analysis show that SI has an indirect effect on the effect of EI on EC in the organization studied. This aligned with Amran's (2008) finding that SI is capable of clearly expressing spiritual resources, values and qualities in improving daily tasks in organizations. However, there are limitations in this study. Firstly, data was collected only once throughout the study period. Secondly, the sample for this study was from one organization only. Finally, the method used to collect data was a questionnaire. Regarding managerial implications, SI has been proven to be effective in dealing with crises in organizational management. SI applies aspects of religious spirituality that are in line with Islamic views and the culture of life in Eastern societies, especially in China. Practitioners can use the results of this study to practice SI in organizations to reduce various problems in an organization.