THE EFFECT OF DIGITAL TRANSFORMATION ON THE DEVELOPMENT OF QUALITY IN WORK LIFE

Abstract

Digital transformation has undergone our lives for the last 15 years. Now the internet has become one of the places where people spend most of their time. While change and transformation were very fast, it was easier for people to keep up with this change. With our digital transformation, our ideas, habits, ways of working, our business life have changed completely.Nowadays, the inevitable consequences of the effects of digital transformation on business models and customer behavior deeply affect the business world. This transformation in the business world, which gained momentum with the ease of access to information, also increased competition. Countries need a sufficient number of skilled workforce to capture and sustain digital transformation. In this paper, the effect of digital transformation on the development of quality in business life was examined on the basis of Accenture Digitization Index.