Cross-sector social partnerships for social change: The roles of non-governmental organizations

Abstract

Complex social and environmental issues call for broader collaboration across different sectors so as to instigate transformative social change. While previous scholars have emphasized the role of non-governmental organizations (NGOs) in facilitating social change, they have not provided a nuanced assessment of NGOs' different roles. We use the Poverty and Employment Precarity in Southern Ontario (PEPSO) research partnership as a study case and explore NGO partners' different roles in a large cross-sector social partnership (CSSP). By interviewing 12 NGO partners and 4 non-NGO partners involved in the PEPSO research partnership, our research results show that NGOs primarily have 10 roles in a CSSP. They include enabling roles such as consultant, capacity builder, analyst, and funder; coordinating roles such as broker and communicator; and facilitating roles such as initiator, leader, advocate, and monitor. These roles allow NGOs to fulfil their duties to make substantial contributions to a CSSP.